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Wellington City Ambassadors

Each cruise season a team of passionate Wellingtonians welcome thousands of cruise passengers to the ‘coolest little cruise capital in the world’ and they are known as the Wellington City Ambassadors.

city ambassadors
Ready to greet the passengers

This team of volunteers are positioned at key locations throughout the city to provide information, directions and to generally assist passengers to ensure they are making the most of their day in Wellington. The upcoming 2016/17 season will see an estimated 90 ships visit the city and for this reason we need more ambassadors to join the team.

Our mission is to provide a friendly and informative welcome to all visitors to Wellington

Do you love Wellington? Would you like to welcome the many people that flock off cruise ships into our beautiful little capital over summer? Do you have a love for the city and all that Wellington is world famous for?

Become a Wellington City Ambassador!

 What we require from you, you may ask?

  • Shifts are a maximum of four hours each and are based at different locations throughout the city: CentrePort, Cable Car Lane, Botanic Gardens Entrance, Brandon Street, Wakefield Street and the Wellington i-SITE.
  • Minimum requirement of committing to eight shifts to participate in the programme. Average number of shifts with current WCA team is 10 over the season.

What we will provide you…

  • Rosters are managed by the Volunteer & Cruise Operations Executive – initial individual rosters sent between September and October with ongoing adjustments on a daily basis
  • Uniform items will be provided and include a name badge, waterproof jacket, t-shirt and cap which are yours to keep. You will need to provide your own tidy trousers and comfortable footwear that is suited to standing for up to four hours.
  • A one-on-one interview to explain the purpose of your role and our expectations
  • Tourism training and resources such as visitor guides, visits to attractions and access to Wellington touring and information
  • Three formal gatherings throughout the season
  • Opportunity to volunteer for other events being hosted by the city

If this sounds like you, please download the Wellington City Ambassador Application Form and email it directly to

Please note that the cruise season runs between October and April and recruitment typically takes place in the preceding August and September.

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