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Cruise shuttle locations

Important information regarding changes to the Wellington cruise shuttle locations that were made in 2018.

cruise ships docked

With a record number of cruise ship passengers expected each summer, the number of shuttle stops was doubled to better spread visitors across the city.

More than 110 ships berthed over the three-month 2018-19 cruise period, injecting $56 million into the economy. That year an extra 50,000 passengers were in the city, bringing the total to 228,000 passengers plus 96,000 crew.

This represents a huge jump from ten years ago, when just 72,000 passengers and 30,000 crew arrived in Wellington, and illustrates the region’s growing reputation as one of Australasia’s most welcoming cruise destinations.

On several days of the season, 5000-plus passengers were in Wellington as multiple ships visit at the same time.

The increase in cruise arrivals, plus the bigger ships that are now plying the waters, meant the previous shuttle system for visitors was no longer adequate.

For example, the largest ship – the Ovation of the Sea – requires at least 25 shuttles alone meaning a single drop off/pick-up location is not possible.

Changes to Wellington’s bus service have also increased commuter services on Brandon Street, where the stop was previously located.

To spread the increased number of visitors across the city and reduce footpath congestion on peak days, the Brandon Street stop was replaced by two new stops on Lambton Quay and Wakefield Street.


Q + A

Where was the previous stop, and where exactly are the new stops?
Previously, all cruise passengers were dropped off and picked up on Brandon Street. This stop is no longer available. From now on, two locations will be used. The first is located at the North end of Lambton Quay outside the Old Government Buildings, across from the Beehive. The second will utilise the tour coach stop on Wakefield Street, near the bottom of Cuba Street. Shuttles will stop at both locations for pick-ups and drop-offs.

When were the changes be introduced?
The Traffic Management Plan has been approved and the new system has been in place since the beginning of the 2018-19 cruise season.

Why couldn't the one-stop system stay?
Passenger numbers have increased greatly since the one-stop model was introduced and it’s no longer suitable for several reasons. More passengers mean more shuttle movements and there is not one Wellington location that is suitable to safely load and unload all the passengers on peak days. Concerns have also been raised about congestion at the single stop and moving to two stops will ease this. Finally, since the Kaikoura earthquake in 2016 shuttle movements have increased as passengers are no longer able to safely walk off Centreport.

Where can I get more information?
For maps showing the location of the new stops, please see below. A great way to stay up-to-date on cruise happenings such as arrangements for each ship and cancellation notifications is to sign up for our Cruise Day brief. Email our Cruise Coordinator to have your details added. You can check Centreport’s cruise schedule here and find more details about the ships visiting New Zealand here.


New cruise shuttle stops

cruise map1
Northern Lambton Quay outside Old Government Buildings – Stop One
Photo credit: Imagery & Map data ©2018 Google
cruise map1.1
Northern Lambton Quay outside Old Government Buildings – Stop One
Photo credit: ©2018 Google
cruise map2
Wakefield Street bus stop – Stop Two
Photo credit: Imagery & Map data ©2018 Google
cruise map2.2
Wakefield Street bus stop – Stop Two
Photo credit: ©2018 Google