WellingtonOur venues
Looking across the waterfront at the TSB arena and Shed 6, 3 large sheds painted white and 1 painted black. The city centre buildings can be seen behind.

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Visitor information

Opening hours

For any ticketed events, the box office opens 60 minutes before the event start time. At the box office you can buy tickets, arrange ticket collection, and resolve any ticketing issues.


Wheelchair access

  • The TSB Arena has wheelchair access to the ground floor.
  • Accessible seat locations differ for each event because the venue is multipurpose.
  • For event-specific seats, you can visit the event page on the Ticketmaster website or contact us.
  • Wheelchairs are available at the venue but require you to give advanced notice so they can ensure they are on-site during the event.
  • There is elevator access to the upstairs seating for people with reduced mobility.

Visually impaired

  • Guide dogs are welcome at the TSB Arena.
  • Some shows may offer audio-described performances and touch tours.
  • If you need additional assistance at the venue, ask our friendly staff, who are trained to help.

Hearing impaired

  • The TSB Arena has an audio loop available for patrons with hearing impairments.
  • The audio is available for all patrons seated in Block 8.
  • Some shows may offer sign-language-interpreted performances.

Contact and booking tickets

For more information on accessibility at the TSB Arena, you can contact Venues Wellington.

To book accessible tickets or for more information on accessible ticketing, contact Ticketmaster on 09 970 9711 or email customer.service@ticketmaster.co.nz.

Parking and public transport

  • Wilson car park at Queens Wharf, located under TSB Arena, has mobility parking spaces available.
  • There is a drop-off zone close to the Arena entrance, accessible from Jervois Quay.
  • There are Metlink bus stops in the area.

Only buy tickets from authorised sellers

Ticketmaster is the official ticketing agent for all events at Venues Wellington venues.

You can buy tickets:

To make sure you don’t miss out on attending an event, please only buy tickets from Ticketmaster. Unauthorised resellers on Viagogo and TradeMe often sell fake tickets. Our venues are not obligated to let you in if you have purchased a ticket from an unauthorised reseller.